Refund policy

Each piece from Nyraah Customs is handmade and one-of-one — created with intention, care, and authenticity. Because every item is individually crafted, we do not offer refunds or returns on custom or personalized products.

If your order arrives damaged or defective, please reach out within 7 days of delivery at nyraahcustoms@gmail.com. We’ll gladly review the issue and, when appropriate, offer a replacement or repair.

Shipping costs are non-refundable.

Thank you for understanding that every piece is art — made by hand, made for you.